University Library

KLUB direkt - a Service of the UB

ORDERING COPIES OF ARTICLES AND STANDARDS

Are you under time pressure? The deadline for your scientific work is approaching and you still urgently need a research paper? The library is your competent partner for fast document delivery. The Central Information takes over the complete order processing for you, among other things the availability of the desired title is checked, after a "success ranking" a supplier is chosen and there is information about prices and invoice processing.

What is KLUB direkt?

The direct ordering service KLUB direkt offers a guaranteed and fast delivery of article copies, parts of books and technical standards (except DIN standards).

HOW FAST IS A DIRECT ORDER?

Normal service: max. 72 hours
Express service: max. 24 hours
Express service for standards: max. 3 hours

Processing times are guaranteed. Processing times are working days, except Saturdays, Sundays and public holidays.

HOW CAN I ORDER?

  • By filling out an online form
  • By filling out an order form at the Central Information Office in the Central Library, Building 32

HOW MUCH DOES A DIRECT ORDER COST?

Basic fee2,50 €
Normal service6,50 - 8,00 € (depending on delivery library and license agreement with the publisher)
Express servicefrom 12,00 € upwards (depending on supplier)
Express service for standardsfrom 22,50 € upwards

HOW IS IT DELIVERED?

Due to copyright law, delivery of the electronic full text is not possible. If you require delivery as an electronic document, you can place your order directly with Subito.

HOW WILL I BE INFORMED?

When the ordered literature arrives or if the order is not completed, you will be notified immediately under the feedback option you have specified.

WHERE CAN I PICK UP MY ORDER?

Your KLUB direkt order will be provided to you in the Central Library.

HOW IS PAYMENT MADE?

Payment is possible via cost center or in cash. If you choose invoicing via cost centre, we may also be pleased to send you copies by in-house mail.

Contact

Interlibrary Loans


Tel.: +49 631 205 -2367
Tel.: +49 631 205 -2190
E-Mail: fernleihe@ub.uni-kl.de


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